SolFlutter ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (solflutter.com), use our services, or interact with us.

Information We Collect

Information You Provide Directly:

• Contact Forms: When you submit a contact form or inquiry, we collect your name, email address, organization name, and any other information you choose to provide
• Newsletter Subscription: When you subscribe to our newsletter, we collect your email address and name (if provided)
• Discovery Calls: When you schedule a discovery call, we collect your name, email address, organization name, phone number (if provided), and any information you share in the booking form
• Service Agreements: When you engage our services, we collect business contact information, payment information, and any information necessary to complete your project

Information Collected Automatically:

• Website Analytics: We use analytics tools (such as Google Analytics) to collect information about how visitors use our website, including IP addresses, browser type, pages visited, time spent on pages, and referring websites
• Cookies: Our website may use cookies to improve user experience and analyze website traffic

How We Use Your Information

We use the information we collect to:

• Respond to Inquiries: Answer your questions and provide information about our services
• Provide Services: Deliver the services outlined in our service agreements
• Send Newsletters: Send you our newsletter with updates, insights, and resources (only if you've subscribed)
• Improve Our Website: Analyze website usage to improve functionality and user experience
• Communication: Send project updates, invoices, and service-related communications
• Marketing: Share information about our services, case studies, and relevant content (you can opt out at any time)

We will never sell your personal information to third parties.

How We Share Your Information

We may share your information in the following limited circumstances:

Service Providers: We may share your contact information with trusted third-party service providers who help us operate our business, such as:

• Email marketing platforms (for newsletter distribution to subscribers)
• Payment processors (for invoicing and payments)
• Website hosting and analytics providers
• Scheduling tools (for discovery call bookings)

These providers only receive the minimum information necessary to perform their specific function and are contractually obligated to keep your information confidential.

Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers: In the unlikely event that SolFlutter is involved in a merger, acquisition, or sale of assets, we will notify you before your information is transferred and seek your consent if required by law. You will have the opportunity to opt out of the transfer.

Newsletter & Email Communications

Subscription: When you subscribe to our newsletter, we will send you periodic emails with updates, insights, resources, and information about our services.

Opt-Out: You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link at the bottom of any email, or by contacting us at hello@solflutter.com.

Frequency: Newsletter frequency may vary. We respect your inbox and will not send excessive emails.

Cookies & Tracking Technologies

What Are Cookies: Cookies are small text files stored on your device when you visit our website. They help us understand how you use our site and improve your experience.

How We Use Cookies:

• Remember your preferences
• Analyze website traffic and user behavior
• Improve website functionality

Your Choices: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect your experience on our website.

Third-Party Cookies: Our website may use third-party analytics services (like Google Analytics) that use cookies to collect information about your website usage. These services have their own privacy policies.

Data Security

We are committed to protecting your personal information. We implement industry-standard security measures to safeguard your data, including:

• Secure data transmission using SSL/TLS encryption
• Secure storage of information with access controls
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure payment processing through trusted third-party providers

While we implement strong security practices and continuously work to protect your information, no method of internet transmission or electronic storage can be guaranteed to be 100% secure. We take data security seriously and will notify you promptly in the unlikely event of a data breach affecting your personal information.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Client Data: Information collected during service delivery is retained for the duration of the project and for a reasonable period afterward for record-keeping and potential future engagement.

Newsletter Subscribers: Email addresses are retained until you unsubscribe.

Contact Inquiries: Information from contact forms and discovery calls is retained as long as relevant for potential engagement or follow-up.

Your Right to Deletion: If you would like us to delete your personal information at any time, please contact us at hello@solflutter.com and we will promptly remove your data from our systems, except where retention is required by law or for legitimate business purposes (such as completed contractual obligations or financial record-keeping).

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information (subject to legal retention requirements)

Opt-Out: Unsubscribe from marketing communications at any time

Data Portability: Request your data in a portable format

To exercise any of these rights, contact us at hello@solflutter.com. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are intended for organizations and business professionals. We do not knowingly collect personal information or engage in business with individuals under 18.

International Data Transfers

SolFlutter is based in the United States. If you are located outside the U.S., your information may be transferred to and processed in the U.S. By using our services, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

For significant changes, we will notify newsletter subscribers and active clients via email.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

SolFlutter
Email: hello@solflutter.com
Phone: 313-986-1498
Website: solflutter.com